The Network Effect | FleetWorks × SONAR
Move faster than your competition
Even with a truck in hand, brokers are spending time navigating various pricing, capacity, and internal tools to book a load.
With FleetWorks + SONAR, we're enabling brokers and carriers to close the loop faster than the competition. The right rate gets finalized faster, a known and vetted carrier is chosen, and the load moves more seamlessly. People can get back to building relationships and solving complex problems.
Stop posting. Start booking.
FleetWorks knows where carriers want to go. SONAR knows what the market is doing. Brokers know what needs to get moving and how to fix critical issues. Together, we are creating a new way of doing business, informing both ends with industry-leading, real-time market data.
How it works
Real-time market insight improves outcomes
STEP 01
A trained agent works the load
When a load becomes available in the broker's TMS, FleetWorks AI agents get to work. In this tight market our agents handle inbound carrier calls and emails. With 28,000+ carriers actively covering their trucks on FleetWorks, our agents also know which carrier is most likely to cover the load. By default, every carrier is vetted against your rules first.
STEP 02
The agent negotiates on market
Negotiation works with SONAR's lane-level spot rate and market indices to inform a competitive bookable price. SONAR's data is then compared to the broker's configured min/max guardrails. FleetWorks agents share with carriers what the market looks like in real time, so everyone spends less time on bids that won't win.
STEP 03
Out-of-guardrail escalations
If conditions fall outside of your rules, we hand it off to your team. Escalations include conversation history, and the SONAR context is already attached. This process keeps human teams available to do the most impactful work for their business.
Availability
Live now for all FleetWorks carriers. For brokers who are both FleetWorks and SONAR customers, activation is automatic.
Every decision is on the record
Every AI decision leaves an audit trail. Carrier vetting decisions, pricing decisions, and carrier quality are recorded within the conversation. If you're a broker bullet-proofing your compliance workflows, this ensures every decision is recorded and justified.